Returns & Exchanges

At Bobo's, we want you to love every bite of our handmade snacks. If you aren't completely satisfied with your order, our team is here to make it right through a simple return or replacement process.

1

Contact Support

Reach out to our customer care team within 14 days of receiving your order with your order number and photos of the product.

2

Review Request

Our team will review your request to determine if a return, refund, or replacement is appropriate based on the freshness and condition of the items.

3

Receive Authorization

Once approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on whether the physical product needs to be sent back.

4

Resolution

We will process your refund to the original payment method or ship out your fresh replacement snacks within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing